How do I manage Exchanges and Return?
Exchanges and returns are reflected in inventory only when the delivery details(Stock In/Out) are linked to Purchase & Sales. Please edit or delete the linked shipment history according to the processing status. It is advised to write relevant information in the memo field when processing.
💡 Only the administrator can edit Stock In/Out history.
You can check the delivery history in the status change history
After Processing the invoice, you may edit or delete the sales order to complete the process!